Business Communications" -- Disneyland Employee Training Handbook (Disney Proper...)

  • [Anaheim, California]: Disney University, 1989
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[Anaheim, California]: Disney University, 1989. Near-fine.. A business communications employee handbook, privately printed by Disney University for Disneyland employees in 1989. Broken into three sections: "Correspondence Guidelines" (e.g. letterhead format); "Disney Style" (trademarks, preferred vocabulary, etc.); and "Grammar/Punctuation" (lists of commonly misused words, grammar rules to be mindful of, etc.). A tangible example of Disney's impressive managerial prowess in 1989 and beyond.
Single vol. (11" by 8.5"), ff. 33, bound in original comb binding, original illus. wrps. Some occasional contemporary highlighting and pencil annotations. Disney University is "the global training program for employees of the parks and experiences divisions at The Walt Disney Company also known as Cast Members" (Wikipedia).

A script for every eventuality.

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